Today’s Group member Williams Your Foodservice has brought in supply chain specialist Business Computer Projects (BCP) in a bid to grow its client portfolio.
The wholesaler, until recently called Bridlington Cash and Carry, has invested in a 12-user Accord system for its expanding distribution business.
Williams Your Foodservice operates a large cash and carry business in Bridlington, from where it now also offers a next-day delivery service across its full ambient, chilled and frozen product range. Customers include pubs, hotels, restaurants, hospitals, educational establishments and contract/industrial caterers who prepare fresh food on site.
The wholesaler, which was founded 12 years ago, was using a mixture of manual/paper processes alongside a heavily bespoked standard IT solution. However, it found it was struggling to keep pace with business growth, particularly with the expanding delivered side of the business.
Telesales screens were slow and it was having difficulty distinguishing between cases and split cases, while forecasting for the strong seasonal nature of the company’s business was proving inadequate.
Williams Your Foodservice opted for BCP’s complete Accord solution to cover all aspects of its Features > Business, including RF technology for goodsiIn and picking operations and advanced forecasting to help with the seasonal nature of the company’s business and the variable date around Easter, sporting events and festivals.
Simon Williams, director, Williams Your Foodservice said: “We’d been struggling with our old system for some time and could see that Accord offered a fully integrated system covering all aspects of our operations, including, as standard, much of the functionality we’d had to have specially built in to our previous system as well as a wealth of other features.”
The implementation was timed to avoid the company’s busy summer season and Williams added: “I’m very happy with the information we are already getting out of the system and with the implementation in general. It went far smoother than the previous two system implementations I’ve been involved in and the BCP team showed unflappable professionalism and dedication to the project.”