Makro unveils new look at two additional depots

Makro has invested pound;20m in extensive refits of its depots in Birmingham and Glasgow, as part of the programme of revamping its entire network.

Each depot features more than 1,000 extra lines, a state of the art interior and newly recruited product and service experts.

The openings take to four the number of depots that have undergone the extensive refits since the first at Charlton in south-east London two years ago, and at Rayleigh in Essex a year ago.

Kenny Jacobs, Makro’s customer manager, said: “With our new strapline, your business partner every day, we’re keen to ensure our stores meet with the demands of such a fast-paced industry. We’ve found that our customers require a convenient and efficient buying experience with an emphasis on quality and service, so our new stores reflect this.

“We’ve also drawn on the experiences and success of our parent company, Metro, which has stores operating across the globe.”

The revamped interiors include more fresh produce, improved fixtures, new signage and household departments that are 30% bigger. The stores will also feature concession-style areas rather than numerous aisles.

The wholesaler will be bolstering the 250-strong teams at each depot by recruiting more than 10 experienced advisors to its wine and spirits, fruit and vegetable, fish and cheese ranges, as well as electrical experts and professionals.

Jacobs said: “The changes mean our customers can enjoy the benefits of having special advisors on-hand in designated areas for specific products they may require. The store will also be a convenient one-stop-shop for their everyday business needs.”

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