P&H introduces 24-hour ordering

Palmer and Harvey has launched a transactional website to offer 24-hour ordering.

The website provides an expanded service for retailers as P&H already offers telesales. The site can be accessed via the P&H main website and customers can choose from 7,000 chilled and ambient and frozen lines.

Delivery is offered within 48 hours of ordering and customer's past orders and 'favourite' items will be uploaded and logged on the system.

Richard Hayhoe, marketing director at Palmer and Harvey, said: "Our site is unique in that it is fully integrated with our existing telesales system. Our face-to-face contact with our customers is something we pride ourselves on and it remains central to our service offering.

"However, in order to meet increasing demand for greater flexibility, we have supplemented this service with our new transactional website, which is designed to add real value to the busy lives of those retailers who use it."