Making business simpler for retailers

Great prices, great range, a fantastic store and excellent people are the key elements in delivering exceptional retail solutions.

Too often though, says Scott Wharton,

supply chain director of Musgrave Retail Partners GB, the delivery of these can be compromised by the treacle people can feel they are wading through. It can be caused by bureaucracy - locally or centrally created - or just the daily complexity associated with running a store.

He will examine ways Musgrave is working to make it simpler for Londis and Budgens retailers to do business with it.

He says: "We are striving to deliver for our Londis and Budgens retailers. Whether through supply chain development, IT products and services, communications or the development of people. Simplifying doing business is a key enabler to deliver customer excellence and improve retailer profitability."