Bestway announced this morning (February 25) that it had clocked up delivered sales of over £650m in retail for the first time.
The company said that the latest figures demonstrated delivered was a major component of the group’s Features > Business, accounting for approximately 25% of total sales.
Bestway has invested in its delivered business including a new fleet of branded vehicles, a driver training academy, a state-of-the art route planning and management system, a chilled distribution centre in Coventry – which has just been extended by 50% – and an extensive review of its chilled and frozen retail offering for customers including Best-in own-label.
“These developments in category and infrastructure, working in parallel with our launch of the Bestway Mobile App and the continued developments of our online portals have reinforced Bestway’s position as the industry leader in delivering growth for retail customers,” said Bestway Wholesale MD Younus Sheikh.
“The latest figures now mean that our business in delivered has grown by 22% over the past year and is now bigger than that of Londis, yet many still view Bestway as a Cash amp; Carry business. Like the industry we have changed over time but perhaps we haven’t shouted about it loud enough.
“As a group, we invested in delivered wholesale early so we were in the perfect place and ahead of the curve. Our continued investment in our customers, which recently won Bestway the coveted ‘FWD Service to Retail Award 2014′, will continue as we look at ways to make it easier for customers to shop when and wherever they need and delivered will continue to play a major role in our plans.”
Sheikh concluded: “The retail landscape for many is changing and although cash and carry is still the preferred method to shop for many, more and more retailers are looking at delivered as their major source of supply. As a business we are incredibly mindful that the customer must always be at the heart of everything we do, stemming form the fact that as former retailers we know how tough retail life can be. To succeed one has to look at the industry, predict where the growth will be and have the focus and courage to invest.”