AAH Pharmaceuticals is “the most highly-rated wholesaler” according to independent pharmacists, it was revealed last week.
In new survey from CIG Research, 73% of pharmacists said AAH’s overall performance is excellent or good. AAH was also viewed as the most efficient/responsive and friendly/helpful wholesaler, with top marks for being the most accurate in deliveries and best after-sales services.
Commenting on the survey, Nigel Swift, Marketing & Sales Director at Celesio UK, parent company of AAH Pharmaceuticals, said: “We are thrilled at this response and recognition from independent pharmacists. Our customers and partners lie at the heart of our business strategy.
“The AAH rebrand last year aimed to reflect our first class, reliable service and forward-looking approach to meet customer and patient needs. Results like this support us in demonstrating our commitment to putting our customers first and making it easier for them to business with us.”
CIG Research surveyed 593 pharmacists in the UK, including a mix of locums and pharmacist managers for the Pharmacists’ Attitudes Survey. The survey also covered areas such as turnover, NHS business and support from companies and organisations.
Of the four wholesalers reviewed, after AAH’s 73% score, in second place was Alliance Healthcare with 46% of the vote rating its performance as excellent or good, followed by Phoenix UK, with 43% rating it highly and Sigma received 32% in the same category.