Bidvest 3663 is set to open a new depot in Bicester, Oxford. The refurbished 91,000sq ft site will be the largest in the company’s depot network.
The multi-temperature dept is designed to help support Bidvest 3663’s on-going business growth and is the next stage in Bidvest’s 3663’s multi-million pound infrastructure investment plans to support the “one order, one delivery and one invoice” promise, with the overall aim of delivering a more streamlined and efficient service for customers.
The depot features state-of-the-art technologies, which the company says will enhance the customer experience, including an upgraded telecommunications system, as well as a fully integrated voice picking system to ensure consistent and accurate customer ordering, improving depot efficiency and order picking precision. In addition, motion-sensor lighting, vehicle telematics and a new fleet of increased-capacity vehicles have also been introduced to reduce carbon emissions.
Steve Rich, regional operations director said: “Our business has experienced exceptional growth in recent years. As we continue to expand we need to ensure that we continue to improve our infrastructure, so we can continue to deliver the same high quality food and customer service. This newly refurbished site signifies a huge investment in our customers.
“We selected Bicester due to its location and size. The site has 78,000sq ft of warehousing capacity, 46,000sq ft of ambient, 17,000sq ft of frozen and 15,000 sq ft of chilled. It also has 15 loading bays and the capacity for 65 multi-temperature delivery vehicles – all capable of delivering our ‘one-stop-shop’ offering.”
Rich added: “Our move to the new site will be seamless for our customers. Our investment in technology will mean that calls to the depot will be dealt with more swiftly and our aim is to provide an overall improved service to our customers, making their lives easier.”