Filshill takes to technology to ramp up convenience presence

Independent Scottish wholesaler JW Filshill has launched a bespoke Epos system as it prepares, according to managing director Simon Hannah “to make a play for a bigger slice of the convenience retail market.”

According to Hannah, the system, called Re-Scan, is designed to save retailers time and money and help them run their businesses more cost-efficiently. It comes as the Glasgow-based company, which supplies more than 160 independent KeyStore outlets in Scotland and the north of England, prepares to increase its retail presence.

Available free of charge to all of Filshill’s KeyStore and independent customers, Re-Scan incorporates promotional hosting, retail price management, and can also incorporate stock and ordering functions to allow retailers to capitalise on the profit opportunity that results from running their businesses more efficiently.

Ian McDonald, sales and buying director Filshill, said: “This is a truly flexible product designed with the independent convenience retailer in mind. It is a bespoke Epos system that we have created in collaboration with our retail customers so we know there is nothing else quite like this on the market.”

According to McDonald, one of the system’s key functions is retail price management. “This is one of the biggest issues facing our customers because manufacturers’ price changes all happen at different times. Using our new Epos system, retail prices will change automatically as cost prices change, and this will undoubtedly enhance retailer margin,” he said.

Two levels of Re-Scan are available with retailers pre-agreeing their desired package, taking into consideration their own specific requirements.

Meanwhile, the new Epos system will, Hannah says, enable Filshill to maximise product data, giving the wholesaler increased negotiating power with suppliers.

“Over the last few years we have worked hard at building relationships with our suppliers and sharing information is very much part of that process,” he said. “Using the data provided by our Re-Scan retailers, we will be able to negotiate for stronger promotions on their behalf. This, in turn, is of benefit to the consumer because it means shoppers have access to the keenest promotions on the products they buy regularly in their local convenience store.”

Filshill has already installed the system in its two company-owned stores in Renfrew and Kirkcudbright, and independent stores in Largs and Wallsend in north-east England. Full training is provided in advance of Re-Scan being installed and in-store support is available thereafter.

Filshill will provide full training at its Hillington head office, which in turn will be backed with field support when needed. Added McDonald: “Retailers do not need to be afraid of technology but they must embrace it because it is very much an integral part of modern convenience retailing.”

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