Following its recent acquisition of specialist frozen food supplier Variety Foods, Musgrave Foodservices is investing in an Accord Distribution solution, from supply chain specialist Business Computer Projects Ltd (BCP), to replace the current system and to enable rapid integration of the business within Musgrave.
With a turnover in excess of £30m and multiple distribution centres, Variety Foods is a supplier of frozen and chilled products to all sectors of the foodservice market across the island of Ireland.
The Accord solution at Variety Foods will control all aspects of warehouse operation, from purchasing and goods received to stock control and warehouse management. It is to be implemented in two phases, with completion anticipated by the end of October.
The implementation includes the new, enhanced Accord Telesales module with a combination of features to improve efficiency, grow turnover and improve customer service. To enable telesales operators to make full use of the new system immediately all relevant data, including customer specific pricing and sales history, will be migrated from the existing system at Variety Foods.
The Variety Foods depots will be run from the main system server at Musgrave’s dedicated foodservice depot in Ballymun. Accord has been controlling operations at Ballymun since the opening of the depot in 2000. The set-up will replicate that for C R Foods, which Musgrave bought at the end of last year, and where Accord was implemented earlier this year.
David McGee, head of IT, explained: “Accord has proved fundamental to the success of our foodservice operation, giving us effective control over the business. Standardising IT systems and integrating the newly acquired depots with the main system at Ballymun will allow us to control foodservice operations from the centre. This will help us to maximise efficiency and customer service as we consolidate our new role as number one foodservice supplier in Ireland.”