Bidvest 3663 is now operating from its brand new depot in Chepstow.
The foodservice wholesaler says the new facility is the business’s largest regional distribution centre and part of a multi-million pound investment plan to bolster its local depot network and support customer growth.
The new outlet consolidates 3663’s Bristol and Severnbridge depots into the new 170,000sqft Chepstow depot, while it has also relocated its Swansea depot to a newly refurbished site nearby. The changes come on the back of continued sales growth in the South West and Wales.
The Chepstow depot will serve customers throughout South Wales and the West Country and support other Bidvest 3663 sites with an extensive frozen product range. The new Swansea site will continue to support the customer base in West Wales.
3663 says the new site represents a “significant investment” in customers with the business implementing a series of technologies to make customer lives easier. It will stock around 5,100 product lines, while a fleet of 30 space-efficient vehicles will make approximately 1,700 deliveries per week, distributing more than 70,000 items.
Voice-picking technology is in place to drive consistent order accuracy and a new customer support system will handle incoming calls.
Dave Hodgson, Bidvest 3663 midlands managing director said: “These new distribution facilities are part of our investment strategy for growth based on boosting service levels and future-proofing our local and national depot network. We chose the new sites as we are committed to having a comprehensive customer offering in Wales. We also wanted to make sure that we were able to retain the exceptional workforce from two top performing depots. Recent new account wins, securing category supply agreements with leading regional and national customers and growth from the independent sector means that improving efficiencies and delivering top customer service is more important than ever. By investing in a high specification depot with state-of-the-art facilities and amalgamating teams from Bristol and Severnbridge, we aim to meet these challenges and push service levels even further.”
The wholesaler also says that reducing environmental impact is a priority across the business and incorporating energy efficiencies was an important part of the development.
Chepstow is the first of the wholesaler’s new sites to have solar panels on the roof which deliver electricity to the depot and back to the grid. Other green solutions include motion sensor lighting to save electricity, a highly efficient cooling system and fast close warehouse doors to maintain temperature control, all of which will be monitored by a computerised system.
The Chepstow and Swansea depot projects follow recent site openings in Wakefield and Bicester and are part of an ongoing programme, which includes updating Bidvest 3663’s nationwide infrastructure, multi-temperature vehicle fleet and IT systems alongside a number of potential acquisitions.
Watch a short video featuring the new depot here: